Ironscales Review: Pricing, Features, and Terms

As a company that uses email for correspondence, you’re a potential victim of phishing attacks and spam messages. Cybercriminals use this attack to trick individuals or companies into providing sensitive information. Considering that emails contain a wealth of sensitive data, it’s important that your business prioritizes email security. Ironscales is one tool that can protect your business against advanced email threats. 

Ironscales aims to help businesses enhance their cybersecurity efforts and prevent issues due to human error. With it, organizations can ensure compliance with data protection laws such as the General Data Protection Regulation (GDPR) and improve brand image.

This article discusses Ironscales, its most notable features, pricing, and terms of service to know if it offers value for money.

Ironscales Overview

Ironscales is an AI-driven email security platform that helps businesses protect themselves against phishing attacks and email account takeovers. 

Since its inception in 2014, the company’s goal has been to make security solutions simple to use and implement in any organization’s security processes. How does it make your workflow seamless? The email platform features excellent AV, sandboxing, and artificial intelligence systems to detect suspicious email messages. With its automated incident response, businesses can save time analyzing attacks and increase accuracy. 

In response to rapid changes in email threats, Eyal Benishiti designed Ironscales as a self-learning platform that provides security solutions in no time. With a few clicks, Ironscales functions at the mailbox level to help organizations identify, prevent, predict, and respond to phishing attacks. 

Ironscales has received several accolades from Cybersecurity Global Excellence, Pacesetter, CRN Partner Program, and more. The company is trusted by leading enterprises like Unified Womens Healthcare, WebHelp, Arrier, Softensity, and Veeam. Over 10,000 global customers leverage it to address phishing threats and conform to a security framework. 

• Established: 2014
• Founder:  Eyal Benishiti
• Office: Atlanta, Georgia

5 Core Features of the Ironscales Platform

Expert Opinion

Rating: 4.7/5

Ironscales is a cloud email security platform for businesses looking to establish email security best practices to support seamless communication and guard against threats.

According to the FBI’s Internet Crime Complaint Center report, several businesses lose over $10.3 billion yearly from phishing attacks. Ironscales focuses on helping organizations avoid the cost of phishing by providing features that protect sensitive information. 

Since emails are an easy entry point for hackers to access a device, the cloud-based security platform prevents account impersonation and email compromise. It has a simple user interface that’s easy to navigate and comes with real-time warning banners. 

These banners immediately alert you before clicking on an email text. We also found this functionality helpful for training employees to be more attentive and cautious when dealing with correspondence.

However, Ironscales would benefit users more by providing weekly in-depth reports. This way, any company’s IT manager can analyze threat trends or patterns to enhance security. We found this email security system very efficient in catching bad emails to the point that it also blocked spam. Its investigation feature helps to improve productivity by saving hours you’ll spend manually sifting through hundreds of emails. 

Another minor inconvenience with Ironscales is its training modules. The platform doesn’t offer training videos on all its products. Although this doesn’t limit its solution, making advancements can enable businesses to manage threats without issues. 

Overall, it lets companies implement security policies and educate employees so they are aware of email security best practices.

Ironscales Notable Features

With Ironscales, you can create a robust email security environment for your business. The following are the tool’s notable features:

1. Machine Learning and Threat Intelligence

Ironscales uses machine learning and threat intelligence to identify email attacks. Since the tool functions at the mailbox level, it leverages this feature to scan every email and spam that may have entered your inbox. To do this, it evaluates factors like content language send time, domain, sender location, and attachments to determine whether an email is malicious. 

Once this email security tool identifies a suspicious email, Ironscales automatically flags it and blocks the sender domain. Doing this lets your company avoid expensive costs and operational downtime due to phishing threats. 

Keep in mind that there are situations where this feature may flag emails from legitimate sources. This is usually due to the unusual behavior Ironscales has picked from the email. Therefore, it’s best to scan the attachments and links in these emails.

2. Account Takeover Protection

Using Ironscales, you hardly need to check your mailbox consistently for suspicious mail. The platform’s account takeover protection feature helps to protect against unauthorized access to your company’s emails. It monitors the behavior of typical email account users, such as their device, communication pattern, and log in location. 

When an employee logs in from an unfamiliar device or location, this feature flags it as an anomaly. Moreover, Ironscales account takeover protection features come with multi-factor authentication (MFA). That means employees must provide multiple types of verification before accessing the business’s email accounts.

3. Security Awareness Training

Another outstanding feature of Ironscales is its security awareness training through phishing simulation. The platform has tools that allow you to test your employees’ ability to identify and respond to phishing attacks. With it, you can create mock phishing emails that mimic cybercriminals’ tactics to trick individuals. These emails usually contain fake login pages, suspicious links, or requests for sensitive data. 

The idea behind the Ironscales phishing simulation is to educate employees on the signs of phishing. Typical markers to look for are misspelled URLs, shady attachments, and unusual sender addresses. 

Your business can create a human firewall against phishing attacks by using this tool to simulate real-world phishing threats. This, in turn, helps you stay ahead of increasingly sophisticated cyberattacks.

4. Crowdsourced Threat Intelligence

If you’re wondering what makes Ironscales different from other email security platforms, it is crowdsourced threat intelligence. Through this feature, Ironscales leverages the data of every individual or business using its services. It does this to remediate phishing threats across the inboxes of all its clients, not just your business. 

For example, if an Ironscales user reports email phishing, the platform notes it and shares the information with other users so they can prepare for similar attacks effectively. Crowdsourced threat intelligence also encourages user collaboration, fostering a sense of shared responsibility for cybersecurity.

5. Alert Banners

Thanks to Ironscales alert banners, you can stay on top of your business’s cybersecurity policies. The system alerts administrators and the account owner whenever it detects suspicious activity. This warning banner usually has the details of the email’s risk level. This lets you know when an email is from a new sender, contains malicious language, or has a shady address. 

Not only are you aware of the risk, but you can also approach the email cautiously. The best part? Ironscales allows you to customize its alert banners using your organization’s logo and including contact details employees can reach out to when there’s a high-risk email. In some cases, the platform blocks the email after sending alerts.

Ironscales Email Security Tool Integrations

The process is seamless when using email platforms, messaging apps, and collaboration tools alongside Ironscales. With just two clicks, this email security platform integrates excellently with Office 365, Microsoft Exchange, and Google Workspace. Through this, you can upscale your business without experiencing downtime.

1. Microsoft Office 365

Office 365 includes various services for completing tasks like document creation, collaboration, communication, and more. Integrating Ironscales with this tool lets you monitor emails in your Office 365 environment in real time. You can find phishing tactics like malicious links and deceptive email texts with it. 

Some solutions Ironscales provides also help you understand the nature of threats your business faces and areas where additional security is necessary. Thanks to the email security platform, providing enhanced security to your business while using an existing email infrastructure is possible.

2. Microsoft Exchange

Ironscales scans all links sent in Microsoft Exchange. It automatically flags malicious content, sending an alert banner to warn users why the link was blocked. The platform also alerts admins on all security issues within Office 365 via email, making it easy to access incident reports via its mobile app and management dashboard.

3. Google Workspace

Ironscales gives you an extra layer of protection while using Google Workspace, as it continuously monitors all your emails. When Ironscales identifies a threat, it triggers an incident response. 

Using this security platform alongside Google Workspace enables it to quarantine suspicious emails and notify administrators of phishing attacks. Ultimately, you can protect your company’s data and users.

Ironscales Pricing and Plans

As a leading email security platform, Ironscales offers compelling pricing plans with a flexible range of add-ons to customize a solution that best suits your company’s needs. Although the platform lists all its available plans on the website, you still need to contact their sales representative for a custom quote. Ironscale’s available plans include:

1. Starter

This plan is entirely free and includes all the basic email security features any company should have. It’s ideal for small and medium businesses who want to include threat management and phishing simulation in their security policies. To get started, you only need to fill out their sales form. 

Features:

• Phishing simulation and testing
• Reporting dashboard and analytics
• Mobile app for security admins
• Email client phishing report buttons
• SSO integration

Pricing:

The Starter plan is free.

2. Email Protect

If you’re looking to properly integrate cloud email security in your email environments to prevent advanced threats like credential harvesting, Ironscales’ Email Protect is a good pick. It also offers protection against business email compromise (BEC) and ransomware. The plan has a one-click training campaign for employees to understand phishing attacks.

 Features:

• Everything in Starter
• BEC protection
• Collaborative threat hunting
• Malware and Ransomware protection
• Real-world data simulations

Pricing:

Contact Ironscales support for the Email Protect pricing.

3. Complete Protect

Ironscales’ Complete Protect plan delivers its most comprehensive solutions. Subscribing to this plan, you get to integrate cloud security in email environments like Microsoft Teams seamlessly. It’s suitable for large organizations to prevent real-time impersonation and non-signature-based BEC attacks.

 Features:

• Everything in Email Protect
• Security awareness training
• Microsoft Teams Protection
• Account takeover detection and response
• Application API support

Pricing:

Contact Ironscales support for the Complete Protect pricing.

Ironscales Plan & Features Comparison Table

	Starter	Email Protect	Complete Protect
Report Phishing Button	Yes	Yes	Yes
Phishing Simulation	Yes	Yes	Yes
BEC Protection	No	Yes	Yes
Domain Lookalike Detection	No	Yes	Yes
Application API Support	No	No	Yes
Email Alert Banners	No	Yes	Yes
Incident Management Dashboard	Yes	Yes	Yes
Crowdsourced Threat Intelligence	No	Yes	Yes

Ironscales Terms and Policies

Once you use Ironscales’ services or access the website, you agree to all the platform’s terms and policies. The platform takes users’ privacy and confidentiality seriously. It uses your personal data to verify your identity for security purposes, sell products to you upon your request, and provide you with suggestions on its products. 
If you wish to remove your personal data from Ironscales’ records, contact them at contact@ironscales.com. Regarding security, the platform uses Secure Sockets Layer (SSL) certificates to encrypt any data you send. Rest assured, third parties cannot snoop in on your security activities. Ironscales doesn’t sell its product to persons under the age of 16.

Customer Support

Ironscales makes their customer support relatively easy to access. You’ll see a pop-up message on all their web pages that is hard to miss. This message prompts you to discuss pricing and product solutions with their email security expert. Unlike most service providers, its platform provides a wealth of resources. 

Ironscales has a blog page, resource library, knowledge articles, cybersecurity glossary, phishing prevention guides, case studies, and more on its website. Undoubtedly, this reduces the learning curve associated with using its products. 

Consider connecting with Ironscales through its social media pages:

• X (formerly Twitter): @Ironscales
• LinkedIn: Ironscales
• Facebook: Ironscales
• Instagram: Ironscales
• YouTube: Ironscales

You can reach out to Ironscales through its helpdesks, which are usually open from 2:00 a.m. to 5:00 p.m. on weekdays and 2:00 a.m. to 11:00 a.m. on Sundays:

Standard Coverage

US +1-888-343-7214
UK +44-80-0041-8133
IL +972-73-796-9729

Support Email: support@ironscales.com

Global Offices

U.S. Office

6 Concourse Parkway
Suite 1600 Atlanta
GA 30328 USA

Israel Office

2 Jabotinksy Street
5250501 Ramat Gan
Tel Aviv District, Israel

Conclusion

Rather than your employees constantly asking, “Should I open this?” Ironscales helps improve productivity by automating your company’s mailbox. The email security platform saves you time fixing security issues, as it triggers suspicious emails, scans ideal threats in your inbox, and educates employees on phishing attacks. 

It’s a simple platform to adopt because you can access its email security tools and incident response center while on the go via your mobile device to make time-sensitive decisions on phishing. 

Want to know if it’s worth the investment? Consider requesting Ironscales’ free demo to see the advanced email security tools it offers. 

Contributors: Yinka ODUFOTE (Technical Writer); Olumide OKESIPE (Graphics Designer)