Credo AI Review: Pricing, Features, and Terms in 2023

Many businesses and startups struggle to implement AI governance at scale and for several reasons. This could be due to the complexity of AI systems, lack of expertise, resource constraints, or even inconsistent data quality. The time spent addressing bias in AI, building machine learning models, or understanding data pipelines can slow down an organization’s innovation and growth. 

With the proper tools, your AI infrastructure has a better chance of succeeding. These tools will help you harness AI’s benefits, minimize risks, and ensure your business processes align with best practices and ethical standards. 

Credo AI is one such tool. It serves as a digital rulebook for businesses that use AI. With it, enterprises can leverage AI fairly, legally, and responsibly. Think of it as a set of tools that keep AI systems in check, ensuring businesses adhere to the ethical use of AI and avoid legal penalties. 

This article delves into Credo AI, its most notable features, pricing, and terms of service to know if it’s an excellent platform for upscaling your business.

Credo AI Overview

Credo AI governance platform is particularly relevant to businesses in industries with strict rules, such as finance and healthcare, where ethical considerations and data privacy are vital. Starting in 2020, the company’s goal has been to keep businesses in control of their AI by ensuring they adhere to the highest ethical standards and mitigate risks. Its purpose is to create a world where responsible AI deployments serve everyone.

Over the years, Credo AI has grown exponentially by proactively helping organizations monitor, manage, and measure AI risks. It solves the problems many data science teams face when reporting and assessing AI. The company’s customers are primarily among the top 2000 global retail, finance, government, HR, and technology enterprises.

For helping several companies unlock the innovative potential of AI, Credo AI has been awarded a Technology Pioneer 2022 by the World Economic Forum. The company has also gained recognition from Microsoft, Goldman Sachs, Pitchbook, and Fast Company’s Next Big Thing in Tech 2022.

  • Established: 2020
  • Founder:  Navrina Singh
  • Office: Palo Alto, California

5 Reasons Credo AI Platform Stands Out

5 Core Features of the Credo AI Platform

Expert Opinion

Rating: 4.6/5

Credo AI is a responsible artificial intelligence (AI) platform that ensures compliance with AI’s latest regulations and standards, with features for fairness, bias detection, and model explainability.

As an AI governance platform, Credo AI helps you standardize your AI governance efforts. The software gives businesses core insights into AI usage regulations, policies, and standards. The simple dashboards allow access to people from various departments, helping them stay on top of the AI policies and risk management goals.

We found the platform helpful for implementing the EU AI Act. It allows you to register your AI use cases to determine whether they are high-risk in terms of the rules in the Act. Credo AI also provides a list of yes/no questions that map the requirements of the EU AI Act alongside a report template to ensure regulatory readiness for implementing the Act’s regulations.

Although Credo AI policy packs are impressive, the company should look to support its real-time monitoring analytics with update flows and compliance alerts. Through this, businesses can keep up with changing regulations and ensure they are up-to-date. 

Credo AI makes responsible AI for businesses simple, empowering them to evaluate their AI systems for performance, privacy, fairness, security, transparency, and more risks. It provides tools for tracking and managing AI models throughout their lifecycle. 

Since multiple business applications use artificial intelligence and machine language technologies, Credo AI removes the stress of manually comparing AI risk and regulations by helping teams ensure that the data leveraged is high quality and securely handled.

Nonetheless, users will gain more if Credo AI integrates with CRM software. This would help enterprises to support ongoing governance and risk management during their AI project lifecycle. Overall, the platform is helpful for businesses to prioritize, control, and track AI projects, ensuring AI remains compliant, safe, and profitable.

Credo AI Notable Features

The following are Credo AI’s notable features:

1. AI Policy Management

Through its policy management feature, Credo AI helps businesses adopt AI quickly without causing harm. It uses generative AI guardrails to ensure your business safely uses AI systems that can create content like images, texts, videos, and audio.  

The platform’s generative AI tools include model artifacts like ChatGPT and other Large Language Models (LLMs), which can automate human-like content. With this feature, you can intensify your AI governance efforts across your enterprise by promoting ethical and responsible AI use.

2. Model and Data Governance

Correctly applying governance to your AI systems is essential to unlock AI’s full potential.  Suppose your organization has defined its AI solutions and registered the ML models to include in a plan. In that case, you’ll need to apply the “policy packs” in Credo AI’s platform. Policy packs are modular technical policies that evaluate process-based compliance and risks in AI systems.

For example, a policy pack designed to help businesses develop fair talent management AI systems may include a technical fairness assessment of the data sets and models and particular steps the HR team should take during the recruitment cycle to prevent discriminatory outcomes. 

Credo AI includes several ready-to-use policy packs for emerging regulations and laws. Choosing a policy pack allows you to standardize your AI requirements to align with your business goals

3. AI Documentation and Reporting

This feature reduces the assessment burden on professional data scientists and technical teams. Credo AI’s dashboard creates comprehensive reports on the compliance and performance of your AI systems. 

This lets you visualize essential risk and compliance data for AI use cases in production and development across your business. With this platform’s reports, your business’s stakeholders and regulatory authorities can identify critical areas to prioritize governance.

4. Collaboration and Workflow Management

Regarding AI projects, various teams need to collaborate to streamline workflows related to model deployment. This AI governance platform supports collaboration by providing a centralized repository system for collecting evidence at every stage of an AI development life-cycle. 

Credo AI allows you to assign and track mitigation actions, register AI initiatives, and prioritize your AI projects by risk, revenue potential, and impact. This way, different organizational stakeholders can stay up-to-date with the best practices for AI governance and risk management.

5. Model Explainability

Aside from keeping you informed about regulations, the platform enables you to understand AI models’ decisions and predictions. Credo AI ensures transparency through this feature, providing compliance insights to product leaders who wish to identify factors influencing the model’s predictions.

Organizations in regulated industries will find Credo AI’s model explainability valuable. For example, it’ll come in handy for healthcare professionals to understand the reason a diagnostic AI system makes a particular diagnosis.

Credo AI Integrations

Credo AI works excellently with third-party systems to enable your business to make informed decisions. You can send and receive evidence from existing machine learning models and governance processes to Credo AI for risk mitigation. Here are the platform’s integrations

1. Google Cloud Platform (GCP)

Credo AI interacts seamlessly with GCP’s data storage, making it simple for your organization to govern and manage the data used by AI. Similarly, you can analyze the AI models deployed on GCP to enhance the scalability and monitoring of AI projects. Thanks to this integration, you can use policy packs to collect evidence from your vendors and evaluate AI risk and compliance.

2. Amazon Web Services (AWS)

This cloud-based software features services like machine learning, content delivery, database storage, and computing power. Using these services it enables businesses to build complex apps with excellent reliability. Credo AI’s integration with this services company allows it to handle large volumes of data efficiently. 

With AWS’s compliance features, your company can meet AI industry standards and regulatory requirements. The integration of Credo AI with AWS also enables you to manage your AI initiatives according to trusted governance policies.

3. Microsoft Azure

Your business can easily develop, manage, and test apps using Microsoft Azure. This platform’s integration with Credo AI allows you to manage data in Azure services like Azure SQL Database and Azure Data Lake Storage. It lets you streamline the deployment and management of AI models to govern them efficiently. Ultimately, you align with budgetary governance by managing and monitoring the costs associated with AI projects on Azure

Credo AI Pricing and Plans

Credo AI follows a unique pricing model. You need to contact their support center for a tailored pricing plan. Credo’s AI pricing 2023 varies depending on the usage, scale, and specific features each customer requires to assess the compliance and risks of their AI process, models, and data.Besides, the software comes with tiers and usage-based charges that require customers to engage directly with their support team to understand its pricing. All you need to do is click the “Get Started” button on their website to fill out a contact form for information about their product pricing.

Terms and Policies

By using Credo AI’s website and services, you agree to its terms of use. The company upholds users’ privacy because it only collects personally identifiable information, such as name, email address, and phone number. 

Credo AI automatically stores your device and usage information whenever you access or use its site. With the data the company collects, it develops new features, functionality, products, and services to meet users’ needs.If you don’t want Credo AI to track your cookies, consider deactivating it. This AI governance platform is not intended for persons under 13. Regarding third-party links to external websites on Credo AI, the company cannot claim liability for their content or data collection practices. If you believe your information is at risk of exposure, contact them via privacy@credo.ai.

Customer Support

This artificial intelligence software empowers organizations to deliver end-to-end governance workflow for AI solutions and machine language models. Hence, it provides the same level of support to all AI users. Credo AI provides 24/7 support via phone and web. You can fill out the contact form via their website for more inquiries about their services. 

Credo AI further provides customers with resources on their blog page for issues they may encounter when governing AI. You’ll find content on AI governance, the EU AI Act, generative AI, NYC Local Law No.144, and product updates there. Through these blog posts, the platform educates users about how to use their products effectively, accelerating the learning curve. Credo AI features frequently asked questions (FAQs) guides on their website for customers seeking answers to common questions. 

You can also reach Credo AI through its social media pages or visit the headquarters.

Contact: +1(855)360-0512

Corporate Headquarters

Credo AI
195 Page Mill Rd, Palo Alto,
California 94306
United States

Conclusion

Credo AI provides AI regulations, standards, laws, and best practices, making it easy for any company’s team to generate the reports and evidence necessary for AI governance. In fact, the platform empowers an organization with functionalities essential to minimize actionable risks and avoid potential damage to its brand, operations, and customers.

Rather than just using AI, this platform can help you confidently adopt AI in all your existing risk management tools. Now, you can use it to ensure AI fairness, eliminate AI bias, and maximize your business’s return on investment. With improvements to its policy packs, any organization can use Credo AI to meet governance requirements for performance, bias, robustness, and explainability. 

You can request a demo to see specific demonstrations relevant to your business’s AI use case. 

Contributors: Yinka ODUFOTE (Technical Writer); Eyimofe ADEWOLE (Graphics Designer)

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