Aiden Review: Features, Integration and Pricing 2023

Aiden’s AI-driven platform builds the mantra that IT doesn’t have to be tedious. Tech professionals and IT support staff know how challenging it can be to update all hardware and software, control firmware, and ensure everything is secure. However, Aiden helps businesses reduce manual work and improve their security posture.

With the app, you can rid your company of several wasted hours and ensure your team focuses on the more pressing issues. How exactly does this platform contribute to creating better and safer tech space? Our review will answer this question by exploring Aiden’s features, pricing, and policies.

Aiden Overview

Aiden’s intelligent software packages were developed from decades of experience with complex Windows environments. Each environment has the potential to run into various challenges when deploying software or other instructions. 

However, the platform has built-in targeting, validation logic, scripting, and task sequences, which allow it to seamlessly automate software installation. 

After years in the information technology sector, Co-founders Jeff Moore, Joshua Aaron, and Sean Maloney started Aiden in 2020. They created Aiden as a solution that helped businesses seamlessly bypass IT deployment challenges. 

• Established: 2020
• Founders: Jeff Moore, Joshua Aaron, and Sean Maloney
• Office: Texas, US

5 Core Features of Aiden

Expert Opinion

Rating: 4.8/5

Aiden is a modern AI solution that streamlines application packaging, deployment, and management.

Aiden helps make the complex process of software deployment easier, thanks to its easy-to-navigate website. The platform offers its features through a number of integrated parts: AidenCore, AidenLabs, AidenBot, and AidenVision. 

Its integrated system streamlines software patches, security updates, and software deployment onsite and remotely. It also determines the endpoints out of compliance and brings them to an ideal state. 

However, Aiden is not a deployment tool. It only builds various installation packages and uses various deployment tools to make operating easier. The platform works with many deployment tools, such as ManageEngine, Microsoft Intune, Ivanti, Automox, Kaseya, and Autotask. We were also impressed by the diversity and number of applications packaged and ready to deploy at scale. With over 1,000 business applications and custom configurations prepared to deploy, you can automate application installation. 

The platform also deals with custom integrations seamlessly, taking the headache off your team’s shoulders. This ensures that installing new applications isn’t difficult. We are also delighted by the platform’s complete lifecycle management. It manages the lifecycle of all Windows devices from when they’re added to when they’re repurposed. 

Aiden’s support structure is top-notch. When users run into challenges, Aiden expert automation engineers help troubleshoot. Additionally, they offer various resources and in-depth articles that provide insight into the latest trends.  

Overall, Aiden is a modern solution that helps businesses solve their IT and cybersecurity concerns. Companies that want to minimize the stress of maintaining patches, updates, and images will gain from this tool. 

Notable Features of Aiden

Aiden offers various features that help businesses manage their IT problems seamlessly. Some of them are:

1. Hyper-automated IT tasks

Aiden’s AI automation is one of its most exciting features. Automation is the key to speedy operations and deployment. Besides efficiently performing tedious tasks, it frees up time for your team to focus on more demanding challenges. Automation also reduces expenses by reducing the number of hours people have to work on tasks. 

Aiden helps businesses to install packages in an automated fashion. Its hyper-automation turns scripted task sequences, targeting rules, and verification logic into easy, reliable processes. This ensures that you don’t need to execute task sequences manually. They are all reduced to a few hours, with minimal need for monitoring. The tool integrates with multiple deployment tools across Microsoft, meaning you don’t have to change your existing system. AidenBot also maintains your policy in plain English so that you can easily understand how each program is configured.

2. Data-driven cybersecurity management

Cybersecurity is another critical aspect of Aiden’s product offering. It is essential to companies that manage thousands of data points on the internet. Proper security compliance is critical for protecting the company’s proprietary data but is also essential for industry compliance. For example, companies that host healthcare data must comply with the HIPAA (Health Insurance Portability and Accountability Act). Such regulations are designed to protect customer data and require stable security infrastructure.

Aiden provides some of the best cybersecurity offerings, built on principles such as software integrity, monitoring and testing, and industry best practices. For example, Aiden enforces mandatory source code peer reviews internally. They also do third-party source code scanning to ensure their software is stable. Aiden subjects its software to periodic penetration tests by third parties to ensure continuous compliance. 

Besides building and rigorously testing its security architecture, the company follows other industry best practices to ensure businesses do not expose their systems. For example, they offer multifactor authentication to ensure only authorized persons can access your tech stack. Furthermore, they provide data encryption to protect your information from being intercepted and decoded. To protect users from data loss, Aiden also provides multi-layered backups and data loss prevention monitoring to ensure businesses can retain their data without hassles. 

Aiden works with minimal intrusion into customer data. The solution does not require direct access to clients’ networks, meaning you don’t need to use a VPN with Aiden. You can deploy or update your software without fear of prying. For data storage and retrieval, the content on Aiden is encrypted using Transport Layer Security and can be transferred to customers without any intermediary involvement.

3. Intelligent software packaging for Windows

For large companies, downloading and implementing software can be a nightmare. Thousands of devices, online and offline, must be connected and configured. Additionally, security architecture and software patches are needed for seamless operations. Aiden’s tailormade solution, AidenBot, is designed to handle this concern seamlessly. 

All you need to access AidenBot is a functioning internet connection and your computers across the network. The tool will automatically download all the latest software packages from the cloud and sync them across your enterprise. With the out-of-box experience feature, adding a new computer to the enterprise is also seamless. Once employees receive a new device, they can log in and have everything built to spec in a few minutes. 

The bot seamlessly detects travel or employee status for rebuilds, and you can implement suitable actions. Aiden is also efficient at restoring company systems to normal in case of ransomware attacks. With an internet connection, Aiden deploys software to your company’s entire structure in days, saving time and company funds. The platform is also a good fit for software changes, effortlessly helping companies migrate to a new Windows OS. This allows users to change their Windows software rapidly across the company.

4. Intelligent custom software development

Many top companies have custom software tools that help them to meet tailored needs. But deploying, updating, and managing them across the company’s suite of hardware and other firmware can be challenging. However, Aiden provides a seamless solution that also integrates with companies’ custom software.

Like their out-of-box offering for various Windows software tools, Aiden seamlessly deploys your software across the company to teams that need it. This allows you to focus on what is easier to manage. Aiden also brings the benefits it offers for users on its inbuilt software packages. You can also use various tools to deploy your software; Aiden integrates seamlessly. Therefore, your team can focus mainly on scheduling deployments, approving updates, and managing reboot prompts.

5. Seamless compliance-monitoring

The benefits of excellent software capabilities are only complete with proper monitoring to meet standards. Aiden provides seamless monitoring of compliance to meet standards. After you’ve used AidenBot to deliver intelligent software packages across your organization’s devices, you can use AidenVision to ensure that your devices are always compliant. 

AidenVision provides enterprises a comprehensive view of how their Windows computers meet compliance. AidenVision checks if teams’ computers can maintain the company’s required security architecture. Whether it’s HIPAA or some other security standard, you can readily ensure that all your devices are compliant. Aiden also provides actionable recommendations that teams can use to improve security.

Aiden Integrations

Aiden collaborates with several other software tools to help businesses deliver secure, stable application experiences. For example, Aiden integrates with the 1E platform to provide advanced remediation, security, and compliance with endpoint support. This integration also allows it to provide complete system visibility. 

Aiden also integrates with other platforms, such as Armature Systems, Carahsoft Technology Corp, Datasec, and Microsoft for Startups. Aiden can offer scalable IT solutions to teams from various industries through these integrations.

Pricing and Plans

Aiden does not publish user pricing on its website like various SaaS platforms for businesses. This means the service price will vary from company to company and may depend on business size and needs. Aiden considers each customer’s needs unique and allows them to offer custom pricing to their users. 

Aiden does not offer a free trial or free version. However, you can request a demo to get a feel for the platform. During the demo, you can fully tour the platform’s features and see how it fits your team. You can then contact their sales team to discuss a suitable price point for your business.

Terms and Policies

Aiden’s terms and policies guide how they offer their services to companies. Firstly, they recommend that new users carefully read their privacy policy. They collect user data for contact, newsletters, services, and legal obligations. They retain this data until the customer terminates the service. 

Aiden uses various security measures to protect customer data, including login security, TLS/SSL/DANE encryption, website security features, and hardware security measures. They do not take responsibility for third-party websites and will not willfully collect data from children under the age of consent.

Customer Support

Aiden offers both robust self-help options and ways to receive live help. The website has a detailed resources section with e-books, articles, and case studies. It also has a thorough knowledge base section with various informative articles on how to secure your company’s software architecture. 
Users can fill out a form on the Aiden website for direct support to get help. The form collects details such as your name, email, and question so that one of their agents can reach out. You can also contact them by email at info@meetaiden.com or phone at (866) 442-4336.

Conclusion

Aiden helps teams deploy and monitor their software quickly. Considering the importance of security for companies’ tech architecture, Aiden’s offering is an excellent tool for many businesses. Are you considering giving Aiden a try? Contact their team for a demo.