iCIMS Recruitment Software Platform Review
Recruitment and hiring are essential for constantly getting the best candidates in the job market. However, it can be complex and expensive. According to Employment Hero, the average cost of a new hire can be between $3,500 and $5,000. Additionally, getting the wrong fit of employees can be costly. This accentuates the importance of excellent hiring processes.
However, iCIMS is dedicated to helping businesses solve their recruitment challenges. iCIMS is a cloud-based talent recruitment platform that allows companies to attract, engage, and hire the best staff. In this review, we will look at iCIMS and how it works. We will examine its features, integrations, pricing, and policies so that you can determine if the tool is an excellent fit for your business.
iCIMS Overview
iCIMS is committed to assisting businesses in engaging, attracting, hiring, and enhancing the most desirable skills. The company helps businesses develop a diverse and productive workforce using its software solution. Designed to assist customers in various industries, iCIMS has benefited businesses of all kinds, from SMBs to global giants like Microsoft, IBM, and Uber.
The talent attraction suite of products from iCIMS combines several tools to assist businesses in alerting the top prospects to job openings. Through a comprehensive Candidate Relationship Management suite, the system enables customers to create individualized candidate experiences.
With the CRM suite, businesses can make greater use of email, AI, and other media to connect with the top employees.
Colin Day established iCIMS in 1999. He had an idea for a simple-to-use application tracking software that could improve hiring processes. Since its creation over two decades ago, the company has grown immensely and now serves over 6,000 company customers.
iCIMS provides cutting-edge technologies to assist companies in connecting with talent efficiently. Users can plan virtual career fairs so that the top candidates can experience the culture of the business. It also provides comprehensive statistics, which can maximize your ROI and improve the effectiveness of your hire.
- Established: 1999
- Founder: Colin Day
- Offices: New Jersey, US; Denver, Colorado, US; Dublin, Ireland; Hyderabad Telangana, India; London, UK; Paris, France
5 Core Features of iCIMS
Expert Opinion
Rating: 4.4/5
Designed to help users simplify hiring, iCIMS provides feature-rich software that solves most recruitment challenges.
Its Candidate Relationship Management tool lets companies communicate their brand, mission, and values. The platform enables you to convince candidates about your company’s offering with compelling experiences.
iCIMS comprehensiveness is one of its unique selling points. However, the many features, tools, and options can make navigation confusing. Therefore, new users might encounter challenges setting up the platform to fit their unique processes. Multiple support options are available, although with varying response times.
iCIMS also integrates with top CRM software integration choices such as job boards. This way, users can maximize usability with their favorite software solutions. While users may find the features and integrations valuable, the platform’s customizability might only suit some users. So, it is essential to determine how much you can tailor the platform to your needs when purchasing the product.
The tool offers advanced hiring functionalities to various industries, including healthcare, retail, manufacturing, finance, and insurance. Overall, iCIMS’ advanced hiring platform helps users in multiple sectors market job opportunities to suitable candidates, attract them, and simplify hiring and onboarding.
Notable Features of iCIMS
iCIMS provides several features that help improve talent hiring and management processes. We’ll explore some notable features and tools that make iCIMS stand out.
1. Attract talent with AI-driven Candidate Relationship Management
iCIMS helps users attract the best talent to your job offer with an approach the company describes as ‘Recruitment Marketing. For one, this feature comes with the creation of customized career sites. ICIMS helps companies communicate their culture and values to prospective candidates. By assisting candidates to understand what your company stands for, you can better convince them why it is the right fit.
The iCIMS software also comes with Candidate Relationship Management options. The tool helps you reach candidates through job alerts, text, or email campaigns. It also lets you stay in touch with past employees or top candidates who did not scale through a past hiring process so you can reach out to them when needed.
Applications can take a lot of time from prospective candidates, so reducing the time it takes to apply can attract top candidates. iCIMS helps companies reduce the time it takes to complete their job application forms with its ‘Single Click’ application functionality.
2. Engage talent with iCIMS’ Talent Cloud
Staying in contact with top talent may be the edge that makes your business the applicants’ top choice. With excellent engagement facilities, iCIMS’s Talent Cloud helps you keep in touch with top candidates for as long as needed. With its robust talent pool functionality, you can access your candidates and continually engage with them.
iCIMS also allows companies to send targeted email or text campaigns to candidates. With these, candidates may be more likely to apply to your company. Additionally, the platform comes with virtual career fair capabilities, which allow you to engage with candidates cost-effectively.
The software also provides features to engage with your data. On iCIMS, HR teams can use recruitment marketing reports and source analytics to help you measure ROI and hiring efficiency. This way, you can find out which recruitment methods are effective – and which aren’t – so you can channel resources correctly.
3. Hire talent with ATS and Offer Management Software
Choosing candidates and finishing the hiring process is simple with iCIMS. Hiring teams can customize the software’s applicant tracking system. Thanks to the application tracking system, users may immediately communicate with candidates about the results of interviews and recruiting processes. On top of that, businesses can streamline the process of extending offers to prospects.
iCIMS’ Offer Management Software provides several offer templates. So, hiring teams can spend less time creating offer propositions from scratch and customizing existing templates to create unique offers.
iCIMS also includes language testing and video interviews, allowing for impartial evaluations when selecting the best candidates. Video interviews can assist interviewers to connect better with the candidates. They allow interviewers to ask more personal questions and measure how well the candidates can fit into the company’s culture.
One of the most critical phases following recruiting a candidate is onboarding, and iCIMS has outstanding options. iCIMS’ onboarding software helps businesses automate their onboarding processes. Users may automate emails, set up new responsibilities for new hires, and standardize processes. As a result, the applicant journey is seamless.
4. Simplify volume hiring with talent pools and digital hiring solutions
Hiring on a large scale can be rather challenging, and it is vital to have a strategic approach to it. iCIMS provides solutions to help businesses scale their hiring capacities and communicate effectively with hundreds of candidates. Besides helping you reach many candidates, iCIMS enables you to customize your messages with brand-specific touches.
The solution also helps you to engage your large pool of applicants with automated tools that simplify the process. A significant challenge with volume hiring is selecting the best candidates for each role because there may be too many candidates to sort through. iCIMS helps companies solve this problem with AI solutions that elevate the best candidates from the stack.
Another essential tool that iCIMS adds is pre-screening questions that allow companies to ascertain the best candidates. Additionally, the solution offers digital language assessments that enable a global hiring process. This ensures that you get the best hands across the globe.
5. Boost diversity, equity, and inclusion with fair hiring and analytics
Diversity, equity, and inclusion are critical in today’s hiring processes. A recent research conducted by LinkedIn reveals that organizations with the most ethnic diversity have a 36% greater likelihood of financial outperformance. This is why iCIMS’ product offerings for equitable hiring are attractive. With the product, you can mitigate unconscious bias by removing personal identifiers from candidate resumes.
iCIMS provides solutions to empower your employees to be their best. The solution lets you connect with your employees through emails, text, and video content. The software also allows you to build an equitable and inclusive journey for your employees with transparent communication and consistency.
iCIMS also provides ways to ensure that your diversity, equity, and inclusion (DEI) efforts are practical. Advanced analytics lets you check whether you’re on track to meet your DEI goals. Additionally, you can easily visualize a skills and experience match to organize top candidates.
iCIMS Integrations
To improve the hiring process, you can integrate your application tracking system with several iCIMS’s pre-built interfaces. iCIMS partners with Microsoft to provide seamless integration with Microsoft apps.
With this integration, your hiring team will benefit from the enhanced communication capabilities of Microsoft’s apps while enjoying the seamless hiring process that iCIMS talent cloud provides.
Organizations in the healthcare and service sectors can strategically link business objectives with talent-hiring thanks to iCIMS’ integration with Infor. Thanks to this integration, users may empower the team to make wise decisions with knowledge of your global workforce. In addition, you may combine iCIMS with Infor’s capabilities to guarantee excellent applicant experiences.
In order to provide its users with even greater value, iCIMS also connects with Ceridian, ADP, and UKG. The software also offers a developer portal where businesses can create custom integrations for their hiring teams. This portal paves the way for businesses to integrate all kinds of existing software with their iCIMS.
Pricing and Plans
Like many business software solutions, iCIMS does not offer its users a single set of pricing options. It provides custom pricing for each company. You will need to talk with a company representative to get an offer for your company. Your final quote will depend on the size of the hiring system you need to build and the robustness of the features you need.
Terms and Policies
iCIMS’ terms of use and policies guide the use of content, functionalities, and services the company provides through its website or other domains. Users must agree to be bound by the company’s terms of use and privacy policy before accessing the software.
Organization system administrators are responsible for granting access to company users or disabling access if needed. Users are also required to protect security information such as username and password. Also, iCIMS owns IP rights to the company’s website and functionalities and does not permit users to duplicate or use them without getting permission from the company.
Customer Support
Self-help and direct support are some of the alternatives for support that iCIMS offers.
iCIMS provides a comprehensive knowledge center with ebooks, tutorials, reports, and numerous tools for its self-help options. These materials from iCIMS assist you in learning how to use its solutions to increase hiring productivity. For instance, its booklets and guidelines offer professional advice on how to deal with luring and hiring outstanding talents.
Additionally, iCIMS conducts webinars and conferences where HR teams learn about the most recent developments in hiring and recruitment marketing. To gain suggestions from other iCIMS users, you can also join the community support group for iCIMS.
For sales-related inquiries, you may contact them via the website’s contact form or phone at (855) 301-1650.
Additionally, iCIMS is accessible via social media platforms:
- Facebook: iCIMS
- X: @iCIMS
- Instagram: @iCIMS_Inc
Alternatively, you can visit them at any of their physical addresses:
New Jersey (Headquarters):
Bell Works
101 Crawfords Corner Road
Suite 3-100
Holmdel, NJ 07733
Phone: (800) 889-4422
Denver:
707 17th Street
32nd floor
Denver, CO 80202
Phone: (800) 889-4422
India:
DLF Cybercity,
8th Floor, Block 3, DLF Cyber City,
Gachibowli, Hyderabad,
TELANGANA – 500032
London:
Office 04S104
4th floor
14 Hewett Street
London EC2A 3NP
Phone: 44 (0) 808 164 2563
Madrid:
Office Nº 309/1
RodrÃguez San Pedro 2
28015 Madrid
Paris:
Spaces Bonne Nouvelle
17-21 Rue Saint Fiacre
75002 Paris
Phone: 33 (0) 9 72 46 23 56
To Wrap Up
With solutions that streamline the employment process, recruitment can be made more accessible. iCIMS helps businesses of all sizes to optimize their hiring processes. Furthermore, the software provides several scalable integrations to help users provide a better applicant experience during their hiring cycles. You can ask their team for a demo if you’d like to witness the platform in action.
Contributors: Victor Femi-Lawal (Technical Writer); John Ayanfe (Graphics Designer)
